Shipping Policy

Thank you for visiting and shopping at Sundari Jewellery. Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays (including Bank Holidays).

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.

Orders will be delivered by RoyalMail Track and Trace or Signed For, and  Sundari Jewellery do not charge for shipping on all orders over £149.00. Orders below £150 may incur a shipping cost and will be displayed at the checkuot. 

Delivery delays can occasionally occur. Any delays will be notified to you either by Sundari Jewellery or the carrier. 

SHIPMENT TO P.O BOXES ADDRESSEES

Sundari Ltd. currently does not ship to P.O addresses within the United Kingdom.

SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES & TAXES

Sundari Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Sundari Ltd. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us on sales@sundarijewellery.co.uk or the shipment carrier to file a claim directly.

Please save all packaging materials and damaged goods before filing a claim.

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside the United Kingdom.

RETURNS POLICY

Our Return & Refund Policies provide detailed information about options and procedures for returning/refunding your order.

Any further queries, please do not hesitate to contact us at sales@sundarijewellery.co.uk.